It didn’t take long for Wichita State students to learn that OneStop is their go-to-resource for fast, accurate answers and student-focused support for virtually all WSU-related needs. Since opening on Aug. 6, WSU’s OneStop is averaging about 125 calls/chats per day.
OneStop will officially celebrate its grand opening with a ribbon-cutting ceremony at 11 a.m. Wednesday, Sept. 3, on the terrace between Jabara Hall and Lindquist Hall.
Speakers will include Provost and Senior Vice President Tony Vizzini, SGA President Matthew Conklin and Associate Vice President for Academic Affairs Rick Muma.
Following the ceremony, the OneStop office in 122 Jabara Hall will host an open house from 11:30 a.m.-2 p.m. Visitors can ask questions of staff and see demos of the virtual self-help service that students are using while enjoying refreshments.
OneStop is considered an important development for overall student success and satisfaction.
The physical OneStop has office hours from 8 a.m.-7 p.m. Mondays through Thursdays and 8 a.m.-5 p.m. Fridays.
Help also is available 24/7 via webchat at www.wichita.edu/onestop and by telephone at 855-978-1787.
OneStop gives students the help they need to succeed from the very beginning, taking them through degree completion and all the years in between, according to Janet Brandes, OneStop director.
OneStop has five important components that make it ideal for providing help to all students. This includes assistance for returning adults who take evening and weekend-only classes, as well as online students.
OneStop offers:
- 24/7/365 student support and service.
- Real-time technology.
- Immediate and personalized assistance.
- Self-service options via website and toll-free phone service at 855-978-1787.
- In-person service in Jabara Hall, Room 122, 8 a.m.-7 p.m. Mondays through Thursdays and 8 a.m-5 p.m. Fridays.
Go to www.wichita.edu/onestop for more information.
Source: Wichita State University
